Use this hack to remove error ATV-ui92 for Netflix on Apple TV

December 19, 2021

Most of the Netflix error codes are easy to fix but things can become complicated in no time. The error ATV-ui92 for Netflix on Apple TV is a case in point. It is a sign in issue that occurs only on Apple TV 2 and Apple TV 3 and stops you from accessing your Netflix account. Let’s see how to fix this issue to get back to Netflix and chill.

Fix Error for Netflix on Apple TV

How to fix error code ATV-ui92 for Netflix on Apple TV?

When you see the error code ATV-ui92 for Netflix on Apple TV, it is usually accompanied by the following message: Unable to sign in. The account name or password you entered does not match an account in our records. The customer service support team recommends resetting all settings on your Apple TV to fix the issue, but it rarely yields any results. Do the following instead!

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  1. Go to your Apple TV Home Screen.
  2. Choose Settings.
  3. Select the General Tile.
  4. Scroll down to Date and Time section.
  5. Configure the Set automatically option to Off.
  6. Select any location/city near to you.
  7. Confirm the changes to the menu.
  8. Restart your Apple TV.

Apple TV+ streams some of the best original TV shows and movies but lacks a deep library of licensed shows and movies as seen on Netflix. This is one of the reasons why binge watchers have the Apple TV connected to their Netflix account.

What does ATV ui92 mean?

As mentioned earlier, error code ATV-ui92 for Netflix on Apple TV is a sign in issue that occurs only on Apple TV 2 and Apple TV 3. Many believe, It is a bug related to the time settings of the Apple TV and can be fixed by following the steps given below.

Netflix Sign In Help

First things first, Power on your Apple TV and go to the Home Screen. Once there, select Settings.

Apple Tv General Settings
Apple Tv General Settings

Next, expand the General tile to make visible the list of options therein.

Scroll down to the bottom of the screen to go to the DATE AND TIME section.

Apple TV Time Settings
Apple TV Time Settings

Under it, change the Set automatically option to Off it is set to On.

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Fix Netflix on Apple TV
Fix Netflix on Apple TV

Then, expand the Time Zone entry to select any place or location near you.

Once done, confirm the changes made by navigating back to the DATE AND TIME section. You should see the chosen location listed there.

Now, just restart your Apple TV to get rid of ATV-ui92 error and get back to binging habit.

Hope that makes sense!

Source - Twitter.

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Hemant Saxena
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