Google Meet, in addition to providing robust video conferencing service, offers counter-abuse measures like anti-hijacking to help protect your data and privacy. This makes the service quite secure and safe for use. So, once you have set up your network and started using Google Meet, you can hold group video calls with up to 100 people. That said, if you are a computer is old or low-powered, or if you are currently on a poorly performing network, you can experience certain issues with the service that might interfere with video calling. Use this guide to troubleshoot Google Meet problems.
Troubleshoot Google Meet problems
Google Meet issues could be related to Microphone, Screen Share, Camera, Video, or Sound. If things are not working as desired, try these tips and see if your problem is fixed.
Both the enterprise-grade video conferencing tools like Zoom, Teams, Skype and Google Meet allow you to hold group video calls with up to 100 people. However, the former is still grappling with some security issues and the latter has managed to widen its user base quickly.
- Launch Google Chrome browser.
- Open Google Chrome Settings.
- Access Camera Site Settings.
- Disable Ask Before accessing option.
- Delete Google Meet entry from Camera settings.
- To unmute Google Meet Presentation, click Lock icon.
- Block Microphone
- Reload the page and then, Allow Microphone.
- Reload the page.
- Rejoin the meeting.
The following information helps with video quality and connecting to meetings.
1] Access Camera Site Settings
Make sure that your camera is enabled, and your PC and browser can access the camera. You can verify this by locating the Camera icon in the upper right-corner of the Meet screen. If it is not visible,
Enter chrome://settings/content/camera in the Chrome address bar.
Disable the setting ‘Ask before accessing’ by sliding the toggle to ‘Off’ position.
2] Delete Google Meet entry from Camera settings
Under ‘Allow’ heading, delete the entry for Google Meet. It should be something like this – https://meet.google.com:443, if present.
When done, refresh the Google Meet page and grant camera access when prompted.
Also, there are other things, you would need to keep in check. For example,
- Check if your computer’s camera is connected, enabled, and pointing towards you unobstructed.
- Check if your camera functions are working as desired in other app like the Camera app in Windows 10.
- Close any other application that might be using the camera, then reloadGoogle Meet.
3] Unmute Google Meet Presentation
In the upper left corner of your Google Meet Screen, locate the ‘Lock’ icon.
When found, click it and from the menu provided, select ‘Microphone‘.
Press the down-arrow adjacent to Microphone heading and select ‘Block‘ option.
Reload the page.
Again, go back to ‘Microphone’ setting, hit the drop-down arrow and this time, select ‘Allow‘ option.
When done, reload the page and rejoin the meeting. You should have the audio back in the presentation and Google Meet Presentation unmuted.
If all fails, try restarting your computer or your Google Chrome browser.