How to enable and use Apple HomePod intercom feature

November 18, 2020

In applications where wires cannot be run, a wireless system like Intercom finds its potent use. The device not only allows you to tighten the security measures of your homes but also keep away intruders or unwanted salesmen and stop them from bothering you. It’s generally mounted on vehicles and in buildings, but the same capability now comes with built-in Apple devices. You can use HomePod as an intercom. So, let’s see how this new Apple HomePod Intercom feature works.

How to use the Apple HomePod Intercom feature for communication?

The Apple HomePod Intercom voice communication system lets you send and receive messages from one HomePod to another, or with iPhone, iPad, iPod touch, Apple Watch, and CarPlay. Here’s how to get started with the HomePod Intercom setup!

  1. Open the Apple Home app.
  2. Tap the Home icon
  3. Select Home Settings.
  4. Choose Intercom.
  5. Configure your Intercom settings.
  6. In the end, tap Back > Done.
  7. Invoke Siri‌ on your ‌iPhone‌, ‌iPad‌, Apple Watch, ‌CarPlay‌, or ‌AirPods‌ and then say ‘Intercom’ followed by your message.

Before proceeding further, it is essential to make you aware of some caveats in the feature. First, you should be using two HomePods, with each set up to function separately and not as a stereo pair. Second, For Apple Watch to use Intercom, it must be running watchOS 7.1.


On your iPhone or Apple Watch, launch the Home app.

Tap the Home icon, visible in the upper-left corner of your device’s screen.

Home Settings
Home Settings

From the list of options displayed, select Home Settings.

Intercom Settings
Intercom Settings

Go to Intercom.

Intercom Notifications
Intercom Notifications

Configure your Intercom settings like when you would like to receive notifications, etc.


When done, tap Back > Done. Great, your Apple Intercom app feature is now active!.

Apple Watch Intercom

After your HomePod or device receives an Intercom message, you can reply back.

Intercom from iPhone to HomePod

In the Home tab on your iPhone, tap Sound icon in the upper-right corner of the screen.

Say your Intercom message.

Intercom Message
Intercom Message

Tap Done to end the voice recording.

Apple Intercom not working?

As mentioned earlier, the Apple Intercom System becomes active only when you have two or more HomePods.

HomePod Intercom not showing up?

Check the Location services for the Home app. Go to Settings > Privacy > Location Services. Select the Home app and set it to ‘While Using the App’.

Intercom could not be delivered HomePod?

The exact cause for this issue is unknown but there’s a definite workaround for it. Simply disable your Wi-Fi network and Bluetooth connectivity and try sending the message over a cellular network. It should work!

Source - Apple.


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Hemant Saxena
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