How to enable Alexa Voice Purchasing

December 6, 2020

As commercial capabilities of voice assistants like Amazon Alexa continue to expand, it’s making the shopping experience a lot easier and fun-filled. If you have your payment details set up, simply use your voice to search for things and confirm to buy it. The products are then automatically charged to your account and delivered to your default address. Let's walk you through the process to enable Alexa voice purchasing.

How do I turn on voice purchasing on Alexa?

The high rate of failure or success of voice shopping through the Alexa app depends on the number of times the order was placed successfully or the number of times the request was misunderstood. Depending on your experience, good or bad, you can follow a course of action and enable or disable voice purchasing on Alexa.

  1. Launch Alexa app.
  2. Select the More menu.
  3. Choose Settings.
  4. Scroll down to Account Settings.
  5. Choose Voice Purchasing.
  6. Toggle the switch for Purchase by voice to On position.

Let’s cover the above steps in a bit more detail!

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Launch the Alexa app on your Smartphone.

More Menu
More Menu

Tap the More menu located in the bottom-right corner of your mobile screen. Select Settings from the menu.

Alexa Account Settings
Alexa Account Settings

Then, go to Account Settings.

Voice Purchasing Option
Voice Purchasing Option

Look for the Voice Purchasing option.

Purchase By Voice
Purchase By Voice

Tap the slider adjacent to Purchase by voice option.

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Alexa voice purchasing not working?

Firstly, make sure that your Amazon account has a valid payment method and the information contained therein is up to date. Also, if you use voice profiles for purchases, make sure that your voice profile is enabled to place orders.

Does Alexa voice shopping have any safeguards in place?

Yes! Amazon requires you to confirm your intended purchase with a ‘Yes’ word. You can also ramp up the security on your Alexa's purchasing power by configuring a voice code. This method requires you to set a 4-digit voice code to confirm Amazon purchases and payments.

Edit Voice Code
Edit Voice Code

Use the toggle to turn on Voice code, then enter a 4-digit code on-screen.

Enter Code
Enter Code

Just make sure to create a code that isn’t used for other accounts and services.

If you still have any apprehensions regarding Alexa voice-only deals or you aren't ordering anything through the smart speakers, you may consider disabling the service.

Disable Alexa voice purchasing

Tech enthusiasts or other individuals who own an Echo, Dot, or other Alexa-enabled devices like Amazon Echo Show will know that Alexa also understands what your children say. So, it may be wise to disable Alexa voice shopping before you end up receiving a whole range of things at your doorsteps. Go to Settings > Account Settings > Voice purchasing. Disable the option by moving the slider to the Off position.

Hope it helps!

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About the Author

Hemant Saxena
(317 Articles Published)

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