Netflix rarely experiences any service outage but getting some random errors while using it is more common. The crazily annoying Netflix Error 11800 is a case in point. For an Apple user, this is likely an error code to come across. Fortunately, it’s quite easy to fix.
Fix Netflix Error 11800 on your Apple device
Unlike the error code ATV-ui92 on Apple TV that temporarily disables you from accessing your Netflix account, Netflix Error 11800 stops the app from opening a movie or an episode. It displays the following message –
A problem occurred while playing this item. Try again later, or select a different item. Go to www.netflix.com/support for more information.
Cannot play title. Please try again later.
Use the following workarounds to fix the problem.
- Check for iOS version updates.
- Sign out of Netflix, then sign back in.
- Change Apple TV DNS to Manual.
- Update the Netflix app.
Apart from the above, make sure you have a good Internet connection.
What is error AVF 11800 on Netflix?
The error AVF 11800 on Netflix is a temporary glitch that usually occurs when you spend a lot of time streaming Netflix data. It typically points to information stored on your device that needs to be refreshed.
How do I fix Netflix error AVF 11800?
To get back to watching, you’ll need to do a couple of things. Get started by doing the following.
1] Check for iOS version updates
You can update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS wirelessly.
Go to Settings, choose General, and then, tap Software Update.
If you see a software update option available, select it to install.
2] Sign out of Netflix, then sign back in
This method helps you clear your data cache, which flushes out any data that might be corrupted or causing the error. So, sign out of Netflix completely.
Tap your profile icon and hit the Sign out link located at the bottom of the screen.
Then, wait for a few seconds. Try signing back in with your username and password to see if Netflix is working again.
3] Change Apple TV DNS to Manual
Sometimes, you can see this error when your DNS setting is set to automatic, try changing it to manual and see if it fixes the issue. To do so, on your Apple TV, go to Settings, choose Network and scroll down to Wi-Fi.
There, select your Wi-Fi connection (or wired connection – Ethernet) and hit the Configure DNS tile.
Change it from Automatic to Manual.
Once you’ve changed your DNS to manual, enter the DNS server IP provided by your VPN and select Done.
4] Update the Netflix app
If a new version of the Netflix app has been rolled out for tvOS, try switching to it to fix the problem.
On the Apple TV Home screen, tap the App Store icon.
Tap Search, and type Netflix in the search box.
If you see the Update button, tap it to update the app.
Once the update is complete, try Netflix again.
Following any one of the above-mentioned solutions should fix your problem.