It can be terrifying to see Apple CarPlay not working when it’s needed the most. It’s a complete infotainment system that allows users to send/receive messages, find directions or enjoy music while driving. So, if CarPlay doesn’t work like you expect, here’s what you should try to troubleshoot the problem.
How to fix Apple CarPlay not working issue permanently
When connected properly, Apple CarPlay shows all iOS apps on your car’s built-in display. You can access them hands-free through Siri voice assistant or use touch mode. You can also choose and set custom wallpapers for your Dashboard. But all of it has no meaning if you find Apple Carplay not working. This guide lists some of the possible fixes you can try to get it into working mode again.
- Make sure that your CarPlay stereo is using the latest firmware
- Allow CarPlay While Locked
- Remove CarPlay restrictions
- Check connection to the CarPlay stereo
- Setup CarPlay again
How do I get CarPlay to work?
Given below are some of the most common solutions to restore the functionality of CarPlay when it is not working.
1] Make sure that your CarPlay stereo is using the latest firmware
Upgrading the stereo to the latest firmware fixes issues where CarPlay doesn’t work nor displays anything when a notice like Navigation Guidance or a beep sound comes during a phone call. To update,
Select Settings from the Home screen.
Select Firmware Version.
The current Firmware version is then displayed. If it’s updated to the current version, move to the next solution.
2] Allow CarPlay While Locked
If CarPlay isn’t enabled when locked, you will experience trouble enabling it when your phone screen is turned off.
So, to change this setting, go to Settings, scroll down to the General section and select the CarPlay option.
Then, tap your car from the list of available connections.
Toggle the switch for Allow CarPlay While Locked to the On position.
3] Remove CarPlay restrictions
If your iPhone isn’t detected by CarPlay, chances are someone has applied restrictions to the CarPlay isn’t restricted. To remove this limitation,
Go to Settings, scroll down to Screen Time and select the Content & Privacy Restrictions heading.
Next, tap Allowed Apps and make sure that CarPlay is enabled.
4] Check connection to the CarPlay stereo
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
5] Set up CarPlay again
If all the above methods fail to work or do not yield the desired results, try setting up the CarPlay again.
Go to Settings > General > CarPlay, tap your car, then choose the Forget This Car option.
Then, set up the CarPlay again. Start your car, and make sure Siri is enabled.
Next, connect your iPhone to your car. If your car supports CarPlay with a USB cable, plug in your iPhone using the car’s USB port (use an Apple Lightning to USB cable).
Hope it makes sense!